Terms of Service

1. Acceptance of terms

By accessing or using the website at crank11.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use this website. These terms apply to all visitors, enquirers, and clients of Crank 11.

2. Services

Crank 11 provides digital marketing consultancy services including, but not limited to: Search Engine Optimization (SEO), paid media and pay-per-click advertising, web development, analytics and conversion tracking, AI visibility, and marketing automation.

The specific scope, deliverables, timelines, and fees for any engagement are agreed upon separately through a written proposal or service agreement prior to the commencement of work. Nothing on this website constitutes a binding offer or guarantee of results.

3. Website use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the site in any way that breaches applicable local, national, or international law
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its underlying infrastructure
• Reproduce, duplicate, or exploit any content from this site without prior written permission

4. Intellectual property

All content on this website, including text, graphics, logos, design elements, and code, is the property of Crank 11 and is protected by applicable intellectual property laws. You may not reproduce, modify, distribute, or republish any content without our express written consent.

5. Client engagements

Where a client engages Crank 11 for services, the specific terms governing that engagement, including payment terms, deliverables, confidentiality, and intellectual property ownership of work product, will be set out in a separate written agreement. In the event of any conflict between these Terms of Service and a client agreement, the client agreement shall take precedence.

6. No guarantees of results

While we apply best-in-class strategies and draw on extensive industry experience, we cannot and do not guarantee specific outcomes such as search engine rankings, ad performance, revenue growth, or successful hires. Digital marketing results depend on many factors outside our control, including algorithm changes, market conditions, and client-side variables.

7. Limitation of liability

To the fullest extent permitted by law, Crank 11 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services. Our total liability for any claim arising from the use of this website shall not exceed one hundred US dollars (USD $100).

8. Third-party links

This website may contain links to third-party websites for reference or convenience. We have no control over the content or practices of those sites and accept no responsibility for them. Visiting any linked site is at your own risk.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Governing law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising in connection with these terms or the use of this website shall be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.

11. Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes your acceptance of the revised terms.

12. Contact

If you have any questions about these Terms of Service, please get in touch via the contact form at crank11.com/contact.